MoneyFlow support
How can we help?
Start with the answers below. If you still have a question, send us a message. We’ll help you find your way.
Getting started is simple
Open MoneyFlow, choose your currency and add your first entry with “+”. To set a daily budget, enter the available amount and the end date.
Frequently asked questions
Do I need to sign up or stay online?
No separate MoneyFlow account is needed. Records are stored on your device, so you can keep tracking offline. An internet connection and available iCloud access are needed to sync between your devices.
Why have my records not appeared on another device?
Check that both devices use the same Apple Account, MoneyFlow has iCloud access, an internet connection is available and your iCloud storage is not full. You can check iCloud status in your MoneyFlow profile. Sync can take time; refreshing the status checks iCloud availability and does not guarantee immediate delivery of every record.
How does the daily budget work?
Enter the money available and the date it needs to last until. MoneyFlow calculates a daily allowance and tracks expenses. You can add unused money to today's allowance or spread it over the remaining days. Ending the budget does not delete your transactions.
Does MoneyFlow connect to my bank?
You add transactions manually. MoneyFlow does not connect to bank accounts or transfer money. You also enter deposit balances, interest rates and other deposit details yourself.
How do multiple currencies work?
The app supports 12 currencies, including KZT, USD, EUR and RUB. Your selected currency determines which transactions and spending summaries you see. Switching currencies does not convert your records or exchange money.
How do I turn off reminders?
Open MoneyFlow settings and turn off daily reminders. You can also change notification permission in iOS Settings. These settings apply to the current device; you can keep tracking without notifications.
Does deleting a subscription in MoneyFlow stop its charges?
Actions in Recurring payments only change your MoneyFlow records. To cancel payment for an actual subscription, open Apple's subscription settings or contact the service where you subscribed.
How can I delete my data?
Delete records using the actions on their screens and clear your name and email in the profile editor. Manage iCloud copies through iOS Settings. Deleting the app does not automatically delete iCloud data. The Data deletion page explains the steps.
What should I include in a bug report?
Include your iPhone model, iOS and MoneyFlow versions, the steps you took and what you expected to happen. The app version is available in its settings. A screenshot can help, but hide personal financial details before sending it. Passwords and card details are not needed.
Something isn’t working?
Include your iPhone model, iOS version and MoneyFlow version. Describe what happened and what you expected. Hide personal and financial information in any screenshots.
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